We know each employee’s individual contributions make us the #1 Delivery and Logistics Company in the world. DHL Global Forwarding manages the flow of goods and information across a customer’s global supply chain utilizing air/ocean/ground transportation, customs brokerage services and dedicated warehousing/distribution centers.
Für unseren Kundenservice an unserem Standort in Pratteln suchen wir ab 01.04.2020 oder nach Vereinbarung einen Customer Service & Sales Support Agent, 100% (m/w) Ihre Aufgaben: Täglicher Kundenkontakt per Telefon oder MailBearbeitung von Track- und Trace-Anfragen unserer GeschäftskundenKoordination, Überwachung und termingerechte Abarbeitung der Track- und Trace-AnfragenMonatliche Rechnungsstellung in Zusammenarbeit mit dem Finance TeamEinleitung von Nachforschungen und SchadenersatzmanagementAdministrative Tätigkeiten, die mit dem Versand von Paketen und deren Ausführung verbunden sindBetreuung von Klein-, Mittel- und Grosskunden zusammen mit dem/r Account-Manager/inKoordination zwischen internen Ansprechpartnern, Paketzentren und TransportunternehmenKoordination und Abwicklung der angebotenen PaketlösungenUnterstützung bei der VertragserstellungOrganisation und Koordination von Transporten Nach einer erfolgreich abgeschlossenen kaufmännischen Ausbildung konnten Sie bereits einige Jahre Berufserfahrung in einem ähnlichen Tätigkeitsgebiet sammeln.
Air Freight Export Agent (Intern) DHL Global Forwarding (“DGF”) manages the flow of goods and information across a customer’s global supply chain utilizing air/ocean/ground transportation, customs brokerage services, and dedicated warehousing/distribution centers.
Vos principales missions seront : §Décharger et recharger les véhicules et réaliser des opérations de déplacements de marchandise dans le respect des normes et des procédures §Accompagner les chauffeurs dans leurs chargements, contrôler les mises en livraison et retours de tournées §Pointer et/ou scanner unités de manutention en arrivage comme en départ §Dispatcher les envois dans les zones adéquates §Préparer des commandes selon les besoins des clients §Respecter l’intégralité de la marchandise dont vous aurez la charge §Faire part des anomalies constatées auprès des services compétents et/ou de votre manager §Vérifier l’état du quai et du matériel Quels sont les pré-requis indispensables pour postuler ? Vous êtes titulaire des permis CACES 1 et 3 ?
Reemtsma Cigarettenfabriken GmbH sucht in Wuppertal eine/n Area Sales Manager - Wuppertal (m/w/d) (ID-Nummer: 13744279)
Außerdem wirkst Du bei der Betreuung webbasierter CRM-Lösungen mit, führst Customizing durch und unterstützt beim Managen von Schnittstellen. Du hilfst bei der Anlage von Befragungsprojekten im CATI- und CAWI-Tool und unterstützt bei der Erstellung von Projektreports und Dashboards.
Außerdem wirkst Du bei der Betreuung webbasierter CRM-Lösungen mit, führst Customizing durch und unterstützt beim Managen von Schnittstellen. Du hilfst bei der Anlage von Befragungsprojekten im CATI- und CAWI-Tool und unterstützt bei der Erstellung von Projektreports und Dashboards.
Engel & Völkers - Zentrale - sucht in Hamburg eine/n (Senior) Product Manager (m/w/d)* - Agent Solutions (ID-Nummer: 13602182)
Rhenus Office Systems GmbH sucht in eine/n Business Development Manager für KI-Lösungen im Call-Center-Umfeld (m/w/d) (ID-Nummer: 13685477)
DECON Marketing & Vertriebs GmbH sucht in eine/n Account Manager (m/w/d) - Call Center Jobs Hamburg Voll- / Teilzeit (ID-Nummer: 13651001)
YOUMMDAY GmbH sucht in eine/n Operations Manager (m/w/d) (ID-Nummer: 13663185)
In addition, you will be expected to work closely with line managers to organise team activities and develop the team resources. As a Service Owner and Recovery Manager, you will need to ensure all agreed targets and Service Level Agreements are met and emergency incidents are managed and resolved within the agreed target resolution times.
You will provide consultation, guidance and technical expertise with respect to leading-edge technologies.You will drive solutions of complex migrations & integration opportunities and transition programs.In addition, you will be expected to work closely with line managers to organise team activities and develop the team resources. As a Service Owner and Recovery Manager, you will need to ensure all agreed targets and Service Level Agreements are met and emergency incidents are managed and resolved within the agreed target resolution times.
You need to ensure the software applications environment is well developed and maintained with high quality. As a Service Owner and Recovery Manager, you will need to ensure all agreed targets and Service Level Agreements are met and emergency incidents are managed and resolved within the agreed target resolution times.
METRO Deutschland Consulting GmbH sucht in eine/n Digital Inside Sales Manager (m/w/d) / Vertriebsmitarbeiter im Innendienst (ID-Nummer: 13751926)
METRO Deutschland Consulting GmbH sucht in eine/n Digital Inside Sales Manager (m/w/d) in Teilzeit / Vertriebsmitarbeiter im Innendienst in Teilzeit (ID-Nummer: 13723096)
Gutachterzentrale Hannover sucht in Hannover eine/n Social Media Manager & KI Experte (m/w/d) - Content, Automation & Video (ID-Nummer: 13725709)
GIFT COMPANY Geschenke Vertriebs GmbH sucht in Hamburg eine/n Account Manager (m/w/d) (ID-Nummer: 13752951)
Global Service GmbH sucht in eine/n (Senior) Account Manager (m/w/d) – Business Development (ID-Nummer: 13596435)
Key Account Manager (m/w/d) Das ARMON Experten-Team sucht Sie! Wir benötigen Verstärkung im Rahmen der Arbeitnehmerüberlassung mit der Option der Übernahme durch den Einsatzbetrieb.
Mercedes-Benz AG sucht in eine/n Werkstudent*in AI-Automation-Manager im Hardwareentwicklungsumfeld (ID-Nummer: 13764605)
Arsipa GmbH sucht in Berlin eine/n Senior Finance Manager (w/m/d) (ID-Nummer: 13349495)
JS Deutschland GmbH sucht in Home-Office, Bundesweit, Hamburg, Berlin, Köln, Bonn, Dortmund, Leipzig, Magdeburg, Stuttgart, Ulm eine/n Project Consultant / Key Account Manager (m/w/d) - 100% Remote im Metaverse (ID-Nummer: 13033020)
TXLOGISTIK sucht in eine/n IT Service Manager (m/w/d) (ID-Nummer: 13134291)
Give it a try and learn what the market has to offer – our services are free of charge, non-binding and discreet! We look forward to hearing from you. Deploy, install, and manage Kubernetes clusters in on-prem and hybrid environmentsConfigure and maintain GitOps Workflows, Helm/Kustomize, and artifact registries in restricted networks Design, operate, and lead incident response for the observability stack (Prometheus, Grafana) and enforce disaster recovery Harden environments with network segmentation, mTLS, IAM, and vulnerability remediation Produce compliance documentation, runbooks, and train agency and client teams on operations Excellent skills with SRE/Plaform Engineering/DevOps, on-call ownership, and operating production systems Delivered services for regulated customers (public sector, finance, healthcare) Worked directly with customer IT/security teams and handled compliance audits Familiar with data privacy obligations, logging, and legal evidence standards Kubernetes operations (on-prem/hybrid) with GitOps, Helm/Kustomize, infrastructure automation (Ansible, Terraform) and Google Cloud Observability tooling (Prometheus, Grafana, Loki, OpenTelemetry) and incident response practices A highly motivated team and an open way of communication Ihr Kontakt Ansprechpartner Romy Noetzold Referenznummer 864855/1 Kontakt aufnehmen E-Mail: romy.noetzold@hays.de Anstellungsart Freiberuflich für ein Projekt
Give it a try and learn what the market has to offer – our services are free of charge, non-binding and discreet! We look forward to hearing from you. Deploy, install, and manage Kubernetes clusters in on-prem and hybrid environmentsConfigure and maintain GitOpsWorkflows, Helm/Kustomize, and artifact registries in restricted networks Design, operate, and lead incident response for the observability stack (Prometheus, Grafana) and enforce disaster recoveryHarden environments with network segmentation, mTLS, IAM, and vulnerability remediationProduce compliance documentation, runbooks, and train agency and client teams on operations Excellent skills with SRE/Plaform Engineering/DevOps, on-call ownership, and operating production systemsDelivered services for regulated customers (public sector, finance, healthcare)Worked directly with customer IT/security teams and handled compliance audits Familiar with data privacy obligations, logging, and legal evidence standardsKubernetes operations (on-prem/hybrid) with GitOps, Helm/Kustomize, infrastructure automation (Ansible, Terraform) and Google CloudObservability tooling (Prometheus, Grafana, Loki, OpenTelemetry) and incident response practices A highly motivated team and an open way of communication Ihr Kontakt Ansprechpartner Romy Noetzold Referenznummer 864855/1 Kontakt aufnehmen E-Mail: romy.noetzold@hays.de Anstellungsart Freiberuflich für ein Projekt
MPDV Mikrolab GmbH sucht in eine/n Support Manager (m/w/d) (ID-Nummer: 13683816)
Für unseren weltweit tätigen Kunden, einen Spezialisten im Gesundheitsbereich, suchen wir eine/n Teamassistenz / Office Manager (m/w/d). Ihre Aufgaben Termin- und Ressourcenmanagement Vor- und Nachbereitung sowie Dokumentation von Meetings, Workshops und Veranstaltungen (Planung von Regelmeetings, Raumbuchung, Einrichtung Videokonferenz, Dokumentation etc.)
Provision bis zu 600 EUR monatl.)Moderne Arbeitsumgebung & Homeoffice-AnteilIndividuelle WeiterbildungsangeboteRegionale Firmenevents & kollegiales MiteinanderBetriebliche Altersvorsorge und VWL Das sind Ihre Aufgaben: Technische Ansprechperson für den Account Manager im 2nd- und 3rd-Level-SupportMitwirkung bei Planung und Umsetzung von IT-ProjektenBearbeitung technischer Anliegen aus dem First-Level-SupportWeitergabe komplexer Themen an Entwicklung, Hersteller oder PartnerPflege und Aktualisierung technischer Dokumentationen und Wissensdatenbanken Das bringen Sie mit: Erfolgreich abgeschlossene IT-Ausbildung (z.
Provision bis zu 600 EUR monatl.)Moderne Arbeitsumgebung & Homeoffice-AnteilIndividuelle WeiterbildungsangeboteRegionale Firmenevents & kollegiales MiteinanderBetriebliche Altersvorsorge und VWL Das sind Ihre Aufgaben: Technische Ansprechperson für den Account Manager im 2nd- und 3rd-Level-SupportMitwirkung bei Planung und Umsetzung von IT-ProjektenBearbeitung technischer Anliegen aus dem First-Level-SupportWeitergabe komplexer Themen an Entwicklung, Hersteller oder PartnerPflege und Aktualisierung technischer Dokumentationen und Wissensdatenbanken Das bringen Sie mit: Erfolgreich abgeschlossene IT-Ausbildung (z.
Manage and qualify incoming sales enquiries and provide administrative support to the sales team. Serve as the primary contact for after-sales service enquiries in the UK, coordinating next steps including appointment scheduling and material deliveries.
Your role Design, implement, and optimize SAP S/4HANA FI/CO solutions based on business requirements Configure and customize SAP FI/CO module, develop specifications, and support cutover, go-live, and hypercare Collaborate with stakeholders and technical teams to deliver solutions and act as a liaison Identify and implement process improvements, provide incident support, and resolve recurring issues Develop and execute test plans, manage defect tracking, and support user acceptance testing Create and maintain documentation Ensure compliance with company policies, industry standards, and data security Stay updated on SAP trends and propose innovative solutions Your profile Experience in SAP business process improvement, system integration, configuration management, testing, service and data management Ability to work collaboratively in cross-functional teams and delivering SAP solutions to your stakeholders Adherence to occupational safety, quality management, environmental protection, and IT security guidelines Strong analytical and problem-solving skills Excellent communication and presentation abilities Proficiency in project management methodologies (e.g., Agile) Attention to detail and commitment to delivering high-quality solutions Fluent language skills in German and English Look forward to Mobile and flexible working, 30 days of vacation, and the option of 20 days of workation (within the EU) Individual onboarding and personal and professional development opportunities supported by our People Development Team Company health management with fitness and sports offerings (EGYM Wellpass, sporting events, health weeks) Employer contribution to capital-forming benefits Latest-generation mobile devices, also for private use Additional benefits for you in the form of capital-forming benefits, bicycle leasing, discounted leasing of new IT equipment for private use, and corporate benefits We look forward to hearing from you!
IT Supporter m/w/d Sie sind IT Systembetreuer, IT Manager, Anwendungsadministrator, IT-Systemadministrator oder IT-Fachbetreuer und suchen am Standort Hamm in Vollzeit nach einer neuen beruflichen Herausforderung im Rahmen der Direktvermittlung?
TKMS Hagenuk Marinekommunikation GmbH sucht in eine/n Product Support Manager (m/w/d) (ID-Nummer: 13764401)
Fieldfisher Partnerschaft von Rechtsanwälten mbB sucht in eine/n Office Support Manager (m/w/d) (ID-Nummer: 13726219)
Quentic GmbH sucht in Berlin, Home-Office eine/n Customer Support Manager (w/m/d) (ID-Nummer: 13719470)
1&1 sucht in eine/n Sales Manager - Telesales Retention (w/m/d) (ID-Nummer: 13698507)
Ecclesia Credit sucht in eine/n Account Manager Support Team (m/w/d) (ID-Nummer: 13751931)
Bosch Gruppe sucht in eine/n Service & Support Manager Energiemanagement (m/w/d) (ID-Nummer: 13677182)
The Stepstone Group GmbH sucht in eine/n Team Manager Sales Support (m/w/d) (ID-Nummer: 13646879)
The Stepstone Group GmbH sucht in eine/n IT Manager (IT Support) f/m/d (ID-Nummer: 13728078)
We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
BRUNATA-METRONA GmbH & Co. KG sucht in eine/n Marketing Manager Sales Support (m/w/d) (ID-Nummer: 13671942)
Kern & Stelly Medientechnik GmbH sucht in Hamburg eine/n Account Manager / Sales Support (m/w/d) (ID-Nummer: 13555354)
Track and TraceReviews reports (generated by the Performance Reporting & Exception specialist) and sends them to the customerTakes and registers all customer complaintsEnsures the cycle of job from Rate quote to delivery and billing is within Customer expectationDrives solution of customer complaints by solving it directly or assigning tasks to other functionTakes and processes customer feedback and asks for CS related feedback (e.g. follow-up on complaint handling)Collaborates closely with Operations and other departments for smooth handling of shipments and continuous updates Your profile should look like: Minimum 3 to 5 years Experience in related fieldGood communicative, analytical and administrative skillsGood organizational skills to manage different Customer requirements and deadlinesGood knowledge of forwarding business (Logistics) , DHL Global Forwrading products (AFR/OFR) and business systemsGood knowledge of Customer Service processes and systemsAbility to identify and meet customer needs in a pleasant and friendly mannerExcellent communication and interpersonal skillsCommercial attitude and Ability to prioritize tasks We offer: International and strong brand support with clear processesFlexible working hours with possibility of occasionally working from home upon agreementPossible further career development with global internal training planCompetitive salary If this is something you would like to do, don’t hesitate and start your application.
MARES MEDIA SE sucht in eine/n Social Media Manager/in (m/w/d) (ID-Nummer: 13692955)
Atlaskey GmbH sucht in eine/n Sales Manager/in (m/w/d) - ohne Kaltakquise (ID-Nummer: 13596955)
SEEDAMM-VERMÖGENSVERWALTUNGS GmbH sucht in eine/n Finance Data Integration Manager (m/w/d) (ID-Nummer: 13663163)
Technical Support Manager (m/w/d) HIER WERDEN SIE ARBEITEN: Sie sind auf der Suche nach einer neuen beruflichen Herausforderung? Dann sind Sie bei uns genau richtig!
YOUR PLUS WITH US: An open-minded, friendly team with an open door policy Work with a global leader in premium software for the glass, window, and door industries Modern tech setup, your own laptop, and flexible hybrid work options Competitive compensation and a comprehensive benefits package Subsidized lunch and free beverages Attractive childcare allowance to support your family Private accident insurance and free English and German language courses Employee discounts and exclusive partner perks Fitness & health app with bonus rewards Foosball table (table soccer) for quick breaks and laughs Regular team events and get-togethers YOUR TASKS: You support our national and international customers, ensuring their requests related to our ERP software are handled efficiently and smoothly – from order entry to production and dispatch control By taking full ownership of incoming service requests, you analyze and prioritize them and ensure issues are resolved quickly and effectively via phone, email, or our ticketing system You manage and maintain the team’s ticket queue, including assignment, follow-up and quality assurance With precise documentation of processes and solutions you help to improve our service constantly You turn customer feedback into product innovations by collaborating closely with Product Development, Sales, and Project Planning Beyond daily support, you contribute to implementation projects and lead smaller customer initiatives, such as quality reviews and project walkthroughs YOUR PROFILE: With a degree in business or production management, business informatics, computer science, or a related technical field, you bring a strong academic foundation Your hands-on experience in support for software solutions - whether at a junior or advanced level - enables you to guide customer requests smoothly from issues to solutions You have a solid understanding of technical processes within production environments You are familiar with databases, SQL and report designers Fluency in Polish and English and your collaborative mindset make it easy for you to work effectively across international teams Even under pressure, you stay focused, solution-oriented and keep the customer’s perspective in mind We look forward to your application!